Privacy Policy
Privacy Policy
Effective Date: May, 2020
Welcome to Stellar Notaries (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Government-issued identification
- Payment information
- Appointment details
- Documents uploaded for notarization
- IP address and browser/device information
How We Use Your Information
We use your information to:
- Provide remote online notary services
- Schedule and confirm appointments
- Process payments
- Verify identity
- Communicate regarding services
- Send reminders and notifications
- Improve website performance and customer experience
- Comply with legal and regulatory requirements
SMS & Email Communications
By submitting your contact information, you consent to receive email, phone, and SMS communications related to your appointments, services, reminders, and customer support.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- HELP for assistance
We do not sell or share mobile opt-in information with third parties for marketing purposes.
Sharing of Information
We may share your information with trusted third-party providers necessary to operate our business, including:
- Payment processors
- Scheduling platforms
- CRM and automation systems
- Identity verification providers
- Cloud storage providers
- Video conferencing providers
These providers are only given access to the information necessary to perform their services.
We may also disclose information if required by law or legal process.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
However, no electronic transmission or storage system can be guaranteed 100% secure.
Document Retention
Certain notarization records, recordings, and related information may be retained as required by applicable state laws and remote online notarization regulations.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Remember preferences
- Support marketing and advertising efforts
You may disable cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or integrations, including:
- Stripe
- PayPal
- Zoom
- HighLevel
- Calendly
- SimplyBook
We are not responsible for the privacy practices of third-party websites or services.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of personal information if applicable
- Withdraw consent where applicable
To submit a request, contact us using the information below.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Stellar Notaries
Website: www.stellarnotaries.com
Email: alex@stellarnotaries.com
Phone: 352-856-4805